Course Calendar

1

09:30 Managing customer service in Dental Practice   Availability: Course has taken place
Title: Managing customer service in Dental Practice (SW10-11-01-1)
Venue: Buckerell Lodge Hotel, Exeter - Devon N & E
Date: Mon 1 Nov 2010, 09:30 to 16:00
Course style: Lecture
Catering: Meal
Core topic: Not a core topic
CPD: 6:00 hours
Cost: £40.00
Description: Customer service is more important than ever in dental practice today. Patients are becoming better informed about their rights and the standards of service which they should expect. This workshop examines the managerial and interpersonal skills of dentists and practice managers to determine how they may be applied for the effective management of a practice and its capability in providing good customer service and satisfaction.

2

09:15 Effective Communication and Influence in Dentistry   Availability: Course has taken place
Title: Effective Communication and Influence in Dentistry (SW10-11-02-1)
Venue: Lyngford House, Taunton - Somerset
Date: Tue 2 Nov 2010, 09:15 to 16:30
Course style: Lecture
Catering: Meal
Core topic: Not a core topic
CPD: 6:00 hours
Cost: £47.00
Description: 'A team building, 6 Hour Interactive CPD course, for all dental team members who want better communication skills to encourage their own families, patients and fellow staff co-operation.' Considering this course and want more information? See them in action by copying the link below into your browser. http://www.youtube.com/user/Shhhnow1#p/a/u/0/KJTWdIk3Enw

18:30 Implants are here to stay!   Availability: Course has taken place
Title: Implants are here to stay! (SW10-11-02-2)
Venue: Leigh Court, Bristol - Bristol & N Somerset
Date: Tue 2 Nov 2010, 18:30 to 22:00
Course style: Lecture
Catering: Meal
Core topic: Not a core topic
CPD: 2:30 hours
Cost: £25.00
Description: This course is for all practice staff on Implants. There will tea and coffee on arrival and a buffett supper provided later on.

18:30 Personal Safety Awareness and Controlling Violence and Agression in the Workplace   Availability: Course has taken place
Title: Personal Safety Awareness and Controlling Violence and Agression in the Workplace (SW10-11-02-3)
Venue: Thomas Sydenham Education Centre, Dorset County Hospital, Dorchester - Dorchester & W Dorset
Date: Tue 2 Nov 2010, 18:30 to 20:00
Course style: Hands-on
Catering: Meal
Core topic: Not a core topic
CPD: 3:00 hours
Cost: £7.50
Description: This course has been postponed from June and is a course for all practice staff on personal safety awareness and controlling violence and aggression in the workplace. There is a cold buffet style meal from 18.00. The course is seminar in style and towards the end of the evening is most definitely "hands-on".

3

09:30 Cleaner,Whiter,Brighter -Tooth Bleaching   Availability: Course has taken place
Title: Cleaner,Whiter,Brighter -Tooth Bleaching (SW10-11-03-3)
Venue: Alexandra House, Swindon - Swindon & N Wiltshire
Date: Wed 3 Nov 2010, 09:30 to 17:00
Course style: Hands-on
Catering: Meal
Core topic: Not a core topic
CPD: 6:00 hours
Cost: £39.00
Description: Tooth whitening- a comprehensive overview of all tooth whitening techniques, home and power bleaching procedures ( including various light activation and lasers) will be covered and practised, using specially stained teeth. Shade taking and aesthetics - the best methods in manual and electronic shade taking. You will be able to formulate a shade prescription ready for your technician after practising all the latest techniques. The course consists of a lecture followed by hands-on for both the morning and afternoon sessions.

14:00 Safeguarding Children for Dental Practice   Availability: Course has taken place
Title: Safeguarding Children for Dental Practice (SW10-11-03-1)
Venue: Lyngford House, Taunton - Somerset
Date: Wed 3 Nov 2010, 14:00 to 16:45
Course style: Lecture
Catering: Tea and coffee only
Core topic: Not a core topic
CPD: 2:45 hours
Cost: £5.00
Description: The course is presented by Gill Munro, Consultant Nurse for Safeguarding Children, NHS Somerset. The session includes lectures, case studies and scenarios, with opportunities for questions and discussion.

5

09:30 Promoting that 'team' feel   Availability: Course has taken place
Title: Promoting that 'team' feel (SW10-11-05-3)
Venue: Custom Dental Ceramics, Newton Abbott - Devon S & W
Date: Fri 5 Nov 2010, 09:30 to 16:35
Course style: Lecture
Catering: Meal
Core topic: Not a core topic
CPD: 6:00 hours
Cost: £30.00
Description: Professional and regulatory bodies are keen to see the development of teams within general dental practices. This day long course will encourage staff members to work together to build the practice. It will also cover the use of appraisals to develop both the individual and the team.

09:30 Rubber Dam a team game   Availability: Course has taken place
Title: Rubber Dam a team game (SW10-11-05-1)
Venue: Phantom Head Room-Derriford Hospital, Plymouth - Devon S & W
Date: Fri 5 Nov 2010, 09:30 to 12:30
Course style: Hands-on
Catering: Tea and coffee only
Core topic: Not a core topic
CPD: 3:00 hours
Cost: £21.50
Description: A Hands On course for teams of Dentist and their Nurse to learn how to effectively place Rubber dam

13:30 Rubber Dam a team game PM Session   Availability: Course has taken place
Title: Rubber Dam a team game PM Session (SW10-11-05-2)
Venue: Phantom Head Room-Derriford Hospital, Plymouth - Devon S & W
Date: Fri 5 Nov 2010, 13:30 to 16:30
Course style: Hands-on
Catering: Tea and coffee only
Core topic: Not a core topic
CPD: 3:00 hours
Cost: £21.50
Description: A Hands On course for teams of Dentist and their Nurse to learn how to effectively place Rubber dam

16

09:30 Enjoyable & Effective Endodontics   Availability: Course has taken place
Title: Enjoyable & Effective Endodontics (SW10-11-16-1)
Venue: Postgraduate Medical Centre, Bath - Bath & NE Somerset
Date: Tue 16 Nov 2010, 09:30 to 16:30
Course style: Hands-on
Catering: Meal
Core topic: Not a core topic
CPD: 6:00 hours
Cost: £50.00
Description: Participants will need to bring TWO molar teeth with ACCESS CAVITIES CUT and mounted in squared blocks of impression putty. A radiograph of each should have been taken. Participants also need to bring front reflecting mirror, locking tweezers, probe, scissors, rulers and protective glasses.

17

09:30 Posterior Tooth Preparation for Cuspal Protection   Availability: Course has taken place
Title: Posterior Tooth Preparation for Cuspal Protection (SW10-11-17-1)
Venue: Phantom Head Room-Derriford Hospital, Plymouth - Devon S & W
Date: Wed 17 Nov 2010, 09:30 to 16:30
Course style: Hands-on
Catering: Meal
Core topic: Not a core topic
CPD: 6:00 hours
Cost: £75.00
Description: A “Hands-on” day, comprising practical tooth preparation, temporisation and impression taking regarding preparations for providing cuspal protection. We will cover 3 /4 - 7/8 crowns MO/MOD onlays with cuspal coverage “Top Hat” restorations for gold, indirect composite and ceramic restorations. The practical sessions will be interspersed with mini lectures and discussions on: Patient/tooth assessment, diagnosis and treatment planning. Managing cracked teeth. Materials choice. Bonding systems. Participants are asked to bring posterior extracted teeth, including those with large restorations for use in the treatment planning and practical sessions.

18

09:30 What I need to worry about and Why[an update on medicine and Pharmacology for the dental team]   Availability: Course has taken place
Title: What I need to worry about and Why[an update on medicine and Pharmacology for the dental team] (SW10-11-18-1)
Venue: Gipsy Hill Hotel, Exeter - Devon N & E
Date: Thu 18 Nov 2010, 09:30 to 16:00
Course style: Lecture
Catering: Meal
Core topic: Not a core topic
CPD: 6:00 hours
Cost: £40.00
Description: The will look the range of current medical and associated pharmacological problems and how they can effect the patients we meet on a daily basis

19

09:30 Restoration Of Broken Down Tooth   Availability: Course has taken place
Title: Restoration Of Broken Down Tooth (SW10-11-19-1)
Venue: Clinical Skills Lab, Devon - Devon S & W
Date: Fri 19 Nov 2010, 09:30 to 16:30
Course style: Hands-on
Catering: Meal
Core topic: Not a core topic
CPD: 6:00 hours
Cost: £50.00
Description: Restorative dentistry study day, an update on techniques, post and core systems, use of adhesive materials, surgical techniques, advanced operative procedures, a hands on course for GDP's for the broken down tooth.

25

08:40 Protect Yourself   Availability: Course has taken place
Title: Protect Yourself (SW10-11-25-1)
Venue: Leigh Court, Bristol - Bristol & N Somerset
Date: Thu 25 Nov 2010, 08:40 to 16:00
Course style: Lecture
Catering: Meal
Core topic: Disinfection and decontamination
CPD: 5:00 hours
Cost: £27.00
Description: The control of infection in dental practice is of vital importance to protect the health and safety of the dental team and their patients. It is, however, sometimes difficult to know exactly what is practical and safe. This one day course is designed for the whole dental team and its 5 hours verifiable CPD will be sufficient for all the CPD core topic requirement necessary for DCP registrants by the General Dental Council. All of your five years CPD requirement on decontamination in one day! Not only that, but the course will be presented with exceptional style and good humour by two of the country’s leading experts on decontamination. The course will cover all aspects of infectious diseases relevant to dentistry including: ... their relative risks and recommended preventive action. l Surgery design, with infection control in mind, will be discussed together with the debate on central versus surgery sterilisation facilities. l The use of automated methods of decontamination will be dealt with practical hints on how they should be used. l The proper use of disinfectants suitable for each area of the surgery will be discussed in detail and water line decontamination will be covered. l At the end of the course participants should have gained a thorough knowledge of infection control and decontamination procedures and be able to practice it safely in their surgeries to the standard required by the existing BDA A12 guidelines.

26

09:00 IR(ME)R Ionising Radiation   Availability: Course has taken place
Title: IR(ME)R Ionising Radiation (SW10-11-26-1)
Venue: Engineers' House, Bristol - Bristol & N Somerset
Date: Fri 26 Nov 2010, 09:00 to 16:30
Course style: Lecture
Catering: Meal
Core topic: Radiography and radiation protection
CPD: 6:00 hours
Cost: £25.00
Description: An update for staff with a radiography qualification

29

09:30 Biofilm and Perio Instrumentation   Availability: Course has taken place
Title: Biofilm and Perio Instrumentation (SW10-11-29-3)
Venue: Phantom Head Room-Derriford Hospital, Plymouth - Devon S & W
Date: Mon 29 Nov 2010, 09:30 to 16:30
Course style: Hands-on
Catering: Meal
Core topic: Not a core topic
CPD: 6:00 hours
Cost: £50.00
Description: An Update suitable for all including returners and those wishing to bring their skills up to date and to practice approppriate techniques

14:00 Endodontic Local Anaesthesia   Availability: Course has taken place
Title: Endodontic Local Anaesthesia (SW10-11-29-2)
Venue: Postgraduate Medical Education Centre, Royal Bournemouth Hospital, Bournemouth - Bournemouth & E Dorset
Date: Mon 29 Nov 2010, 14:00 to 17:00
Course style: Lecture
Catering: Tea and coffee only
Core topic: Not a core topic
CPD: 3:00 hours
Cost: £10.00
Description: This course will cover the reasons for difficulties in achieving adequate levels of anaesthesia in endodontic treatment.