Effective Communication and Influence in Dentistry (SW10-11-02-1)

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SubjectCommunication skills
Description'A team building, 6 Hour Interactive CPD course, for all dental team members who want better communication skills to encourage their own families, patients and fellow staff co-operation.' Considering this course and want more information? See them in action by copying the link below into your browser. http://www.youtube.com/user/Shhhnow1#p/a/u/0/KJTWdIk3Enw
VenueLyngford House, Taunton - Somerset  View details
Date & timeTuesday 2 November 2010, 09:15 to 16:30
LecturersMr Anthony Asquith & Sharon Jeal  View details
Target audience

Recommended to all

Development outcomeNo development outcome
Course styleLecture
Catering Meal
Core topic Not a core topic
CPD hours6:00
Cost£47.00
Aims
  • How to handle difficult people and remain assertive
  • How to read non-verbal communication
  • Understand personality types, in order to better understand other people's behaviour
  • How to interpret people's eye movements to read the way  others think
  • Understand the principles of ethnicity influencing your patient's decision making
Objectives
The benefits of this course are:
  • Increased harmony in work and home life
  • Increased working efficiency
  • More confidence with hanling difficult people
  • Greater sense of personal control and self esteem
  • Rejuvenated enthusiasm for all members of the dental team