Lecturer Details: Managing Patient Expectations: Handling Complaints!

Lecturer nameNeil Farnworth MIOD, Assoc CIPD, MCMI
Lecturer profileQualifications:
MIOD, Assoc CIPD, MCMI

Current Position:
Owner and Director of Development - Enrich Training & Consultancy

Background:
Neil brings 20 years experience from corporate industry combined with over 10 years in the public sector to his work as an organizational development consultant. The specialisms include leadership, change management and negotiation skills. His passion is to enable entrepreneurism and he has extensive experience of supporting organisations in the UK, Europe and the Middle East.