Communication skills (SW09-32)

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Programme

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SubjectCommunication skills
DescriptionNo description given
VenuePrince of Wales Hotel, Gloucester - Gloucestershire  View details
Date & timeFriday 16 October 2009, 09:30 to 17:00
LecturerMr Andrew Cain  View details
Target audience

Recommended to all

Development outcomeNo development outcome
Course styleLecture
Catering Meal
Core topic Not a core topic
CPD hours6:00
Cost£37.00
Aims

The workshop will explain why communication often breaks down, how to better understand others and how to communicate messages more effectiveley
 

Objectives

To have a better understanding of how to:

  • Communicate more persuasively to team members and patients
  • Be more assertive and confident handling difficult situations
  • Build better rapport  by understanding different communication styles
  • Improve relationships with patients and colleagues