Human Factors and Patient Safety (SW-25-06-26-01)

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BMJ Human Factors

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SubjectHuman Factors
DescriptionJoin us for what promises to be an insightful day exploring human factors and patient safety. We are delighted to welcome Professor Peter Brennan, Consultant in Oral and Maxillofacial Surgery, and Captain Mike Davidson, BA Airbus A380 Captain, to guide us through the importance of effective communication, situational awareness, the effects of distraction and lowering authority gradients in the dental team, looking after oneself and the wider dental team to improve performance and patient safety. Prof. Brennan has over 90 publications on patient safety and is the proud author of an article in the prestigious Christmas BMJ exploring how Father Christmas works with human factors to ensure optimum efficiency! This can be found in the documents section - this is just a snippet of what's to come on this exciting study day.
VenueHoliday Inn Taunton, Taunton - Somerset  View details
Date & timeThursday 26 June 2025, 09:30 to 16:30
LecturerProfessor Peter Brennan  View details
Target audience

Recommended to all

Development outcomeA, B, C, D
Course styleInteractive Workshop
Catering Meal
Core topic Not a core topic
CPD hours6:00
Cost£90.00
Aims

The aim of this course is to give an overview of human factors, including discussion on the importance of effective communication, situational awareness, the effects of distraction and lowering authority gradients in the dental team, looking after oneself and the wider dental team to improve performance and patient safety.

Objectives

· Discuss error and explain how it is common and ‘normal’ in everyday life and clinical dental practice

· Describe how poor communication, multitasking and distraction can all lead to error

· Explain the importance of situational awareness and how it can be lost

  • Recognise how to look for signs of burnout in ourselves and team members
Learning outcomes

By the end of this course, delegates will be able to:


1. Discuss human fallibility by learning about error in healthcare and how common it is (1 in 20 hospital admissions has some form of error).

2. Discuss ‘never events’ and how/why wrong tooth extraction is now excluded from the list.

3. Understand how optimising our own performance (eating, drinking, taking breaks, rest, emotion) improves patient safety, morale and team working.

4. Explore dental team working – the importance of briefing, what is effective communication, how to build individual and team situational awareness, effects of distraction and lowering gradients in the dental team.

5. Recognise burnout and the importance of work/life balance, and discuss ways to help wellbeing for the dental team.