Know yourself, understand patients, fewer complaints (FT2850)
Availability | Course has taken place | ||
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Subject | Communication skills | ||
Description | Kit and Carol from Cascade are back to build on communication skills by examining personality traits using an adapted version of the Myers Briggs analysis. By understanding yourself, you can appreciate how you will relate to others. By understanding others it will help you relate to them and decrease the chances of complaints and your stress levels in your team and patient interactions.This is an interactive workshop style course. | ||
Additional information | This is a non confrontational session. There is no acting involved but honesty and group participation is essential. This course has reduced fees for members of the dental team as there is no catering provided. However there are shops nearby and also an in house bakery that specialise in sour dough bread. They sell food lunch time and delegates can pre order during the morning on a form provided by the Guildhall team. There is street parking in the surrounding area that is free. The waterfront is just a 10 minute walk away with views to Cornwall and Plymouth Sound. | ||
Venue | Clinical skills room, The Postgraduate Centre, Truro - Cornwall View details | ||
Date & time | Thursday 18 June 2020, 09:30 to 16:30 | ||
Lecturers | Carol Brooking & Kit Maher View details | ||
Target audience | Recommended: Dental nurse (£35.00pp discount), or Recommended to all | ||
Development outcome | A, B, D | ||
Course style | Interactive Workshop | ||
Catering | None | ||
Core topic | Not a core topic | ||
CPD hours | 6:00 | ||
Cost | £70.00 (subject to discounts, see Target audience above) | ||
Aims | Learn about yourself Learn about others Learn how you can adapt to different characteristics | ||
Objectives | Have a better understanding and appreciation of different personality types Be better equipped to deal with patients in your practice Celebrate differences in personality. | ||
Learning outcomes | Be able to relate to others better Be able to understand others better Realise how you might need to adapt in differing situations Enjoy the day | ||