Special Care Dentistry MCN Study Day: Patient engagement and communication (SW-22-11-09-01)

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SubjectSpecial care dentistry
DescriptionThe South West Region Special Care Dentistry Managed Clinical Network would like to welcome you to an afternoon of study on the theme of engagement and communication. This session will provide three hours CPD and will feature a range of speakers who will focus on: Stakeholder engagement, Different communication methods, Best Interest meetings, Communication with carers
Additional information

Guest speakers include:

Patient Engagement

Dr Louise Farbus, Head of Stakeholder Engagement, Direct Commissioning, NHS England South West

Communication Tools

Dr Sarah Addington-Hall, Specialist Trainee in Special Care Dentistry, Somerset NHS Foundation Trust

Best Interest Meeting

Lorna Hollingsworth, Special Care Dentistry MCN Chair, Consultant in Special Care Dentistry, Somerset NHS Foundation Trust

Camilla Boynton, Specialist in Special Care Dentistry & Clinical Lead for West Dorset Primary Care Dental Service, Somerset NHS Foundation Trust

Dr Louise Hopper, Specialist in Special Care Dentistry, Plymouth Community Dental Services Ltd, Livewell South West

Communication of Oral Health Messages to Carers

Ingrid Bowden, Clinical Mouth Care Training Lead, Health Education England South West

 

There will be an opportunity for Q&A after each presentation.

 

Please note the South West Region Special Care Dentistry MCN will be holding an additional event on 24th November as part of the Local Dental Network series of evening sessions hosted by the MCNs in the region. This will be also be advertised on Maxcourse and you will need to register separately for this event.

VenueMS Teams, Virtual - N/A - Virtual  View details
Date & timeWednesday 9 November 2022, 13:50 to 17:00
LecturersSarah Addington-Hall, Ingrid Bowden, Dr Camilla Boynton, Dr Louise Farbus, Dr Lorna Hollingsworth, Dr Louise Hopper & Sarah McFarlane  View details
Target audience

Recommended to all

Development outcomeA, B, C, D
Course styleE- learning
CateringNone
Core topic Not a core topic
CPD hours3:00
CostNo charge
Aims

The aim of this study day is to gain awareness and confidence in engagement and communication between patients, their supporters and all members of the dental team to provide the best outcomes for those with special care dentistry needs.

Objectives

By the end of this course participants should:

  1. Recognise how engagement with stakeholders and patient groups can inform change
  2. Describe the importance of communication in Special Care Dentistry
  3. Outline types of communication impairment
  4. Explain what Total Communication or Patient-Centred Communication is.
  5. Identify some tools for communication which may be useful in our patient group.
  6. Locate additional support and information to aid communication if required.
  7. Recognise the key principles of the Mental Capacity Act (2005) and how to assess a patient’s mental capacity
  8. Describe how to plan and chair a best interests meeting for dental treatment
  9. Demonstrate the role of the Dentist when a decision requires referral to the Court of Protection
  10. Demonstrate how to communicate key oral health messages to carers of special care patients
Learning outcomes

By the end of this course participants will have a greater confidence in engaging and communicating with patients, their supporters and team members to provide best outcomes for their patients.