Open and Shut Case (FT2617)

AvailabilityCourse has taken place
SubjectMedico-legal / ethics
DescriptionJohn Makin qualified in Manchester in 1983 and has worked as a general dental practitioner in Lancashire and Devon. He was involved with Foundation Training for many years as both a Trainer and VT Adviser/Training Programme Director with the Manchester and Exeter DFT Schemes. John has postgraduate diplomas in law and dental education and served on the GDC’s Fitness to Practise Committee before becoming a full time Dento-legal adviser with The Dental Defence Union where he has had significant involvement in the development and delivery of DDU’s undergraduate and postgraduate education programmes. John is currently head of the DDU.
Additional information

Diana Tzolova - Diana is The DDU's Dental Liaison Manager for the south of England and has worked at The DDU for seven years. Diana liaises with the dento-legal advisors to provide up-to-date advice to DDU members, as well as assisting members with questions about membership and professional indemnity.

VenueCenter Parcs Longleat Forest, Warminster - Swindon & N Wiltshire  View details
Date & timeSession 1:   Thu 14 Feb 2019, 09:00 to 16:00
LecturerMr John Makin  View details
Target audience

Recommended to all

Development outcomeA, B, D
Course styleInteractive Workshop
Catering Tea and coffee only
Core topic Not a core topic
CPD hours2:00
CostNo charge
Aims

To understand the current dento-legal issues

Objectives

-That the participants will understand the current dento-legal issues

-Will understand ways of managing patient expectations

-Will understand the importance of good communication

-Understand the importance of having a robust complaints procedure

Learning outcomes

- To have learnt management techniques to assist in managing patient expectations

-Increased confidence i complaints handling