Flying High with Patient Safety & Professionalism in Dentistry (SW19-03-29-1)

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SubjectCommunication skills
DescriptionA very informative and interactive day by Anthony Asquith covering human factors and communications, patient safety which links to the eCPD development outcomes A - Communication and development B - Management. An essential eCPD course day for the whole dental team to participate in.
VenueAlverton Manor Hotel, Truro - Cornwall  View details
Date & timeFriday 29 March 2019, 09:00 to 16:00
LecturerMr Anthony Asquith  View details
Target audience

Recommended: Clinical Dental Technician (£45.00pp discount), or Dental nurse (£45.00pp discount), or Hygienist (£45.00pp discount), or Manager (£45.00pp discount), or Orthodontic therapist (£45.00pp discount), or Receptionist (£45.00pp discount), or Technician (£45.00pp discount), or Therapist (£45.00pp discount), or Dentist

Development outcomeA, B
Course styleInteractive Workshop
CateringLight buffet
Core topic Not a core topic
CPD hours5:40
Cost£90.00 (subject to discounts, see Target audience above)
Aims

This interactive course is designed to help you understand human factors and what is needed in your own personal approach to patient safety calling on valuable lessons learned in aviation and other successful industries.

Objectives
  1. Implement patient checklists to enhance patient safety through consistent audits.
  2. Be able to discuss the pitfalls that get healthcare workers into conflict with patient safety and professionalism.
  3. Understand the impact of human factors on their own approach to clinical dentistry and tailor their own working practices accordingly.
Learning outcomes
  1. Gain situational awareness - recognize how to anticipate potential threats and learn how to manage error to ensure problems don’t escalate.
  2. Display increased professional and leadership skills in handling patient, clinical and staff issues appropriately.