Human Factors in Clinical Practice (2705261)

This is a face-to-face event only taking place at: Dolphin House, Zone B, Bristol Royal Infirmary (BRI), BS2 8HW.

Travel:

The BRI is located in Bristol city centre and there is very restricted roadside parking. Off-site parking options include: - Trenchard Street Car Park, BS1 5AN - NCP Car Parks (e.g. Rupert Street, BS1 2PY) - Cabot Circus, BS2 9AB Alternatively, there are a number of bus routes and Park & Ride facilities which stop at or near the BRI.

Catering:

Free lunch and refreshments (tea and coffee) will be provided on the day to attendees.

Mandatory: Foundation Year 2

To equip FY2 doctors with a practical understanding of Human Factors principles and tools that enhance patient safety, team communication, and individual performance in real clinical settings.

By the end of the day, attendees will be able to:

1. Describe key Human Factors concepts relevant to clinical practice.

2. Recognise common Human Factors “traps” that contribute to error.

3. Understand how Human Factors and communication behaviours are experienced by patients and families, and recognise the impact of system pressures and team dynamics on patient safety and patient experience.

4. Select and apply structured communication tools to enhance clarity, shared understanding, and safety in clinical practice.

5. Implement and adapt strategies to manage cognitive overload and situational pressure in clinical environments.

6. Reflect on their own behaviours and identify specific actions to improve their own clinical practice.

This course links with the following Foundation Professional Capabilities (FPCs):

FPC 4: “Communication and care” This course explores communication under pressure in real-world settings. Attendees will take part in an innovative, non-clinical, gamified workshop to experience communication challenges first-hand, alongside lectures and tutorials covering common communication pitfalls and structured communication techniques.

FPC 5: “Continuity of care - contribute to safe ongoing care both in and out of hours”

This course equips attendees with practical tools and actionable strategies to promote patient safety in the workplace.

FPC 7: “Fitness to practice - develop the skills necessary to manage own personal wellbeing” In a safe learning environment, this course introduces techniques to manage cognitive overload and stress, helping to promote personal wellbeing. Time is set aside at the end of the day for structured personal reflection, alongside experienced faculty.

FPC 8: “Upholding values: act as a responsible employee, including speaking up when others do not act in accordance with the values of the healthcare system” This course introduces basic principles relating to Ergonomics, Human Error Science and Human Factors, and emphasises the importance of raising safety concerns, including how to do so in practice.