Lecturer Details: Introduction to the NHS Module 15 - Communication

Lecturer nameMrs Paula Graham Cert Ed 7407 Post 16 Adult Education
Lecturer profilePaula is a positive, highly motivated and creative person with a ‘can do’ attitude and the enthusiasm and commitment to excel in everything she does. With highly developed communication, presentation and organisational skills, her experience has centred mainly on learning and development, managing people, processes and projects in the private, public and voluntary, and community sectors. She has extensive knowledge and experience in training delivery and coaching, project and programme delivery, customer service, communication skills and sales. Her necessary qualifications, experience and expertise relevant to skilful communication in practice are as follows: Cert Ed Post 16 teaching qualification, F&AE teaching certificates stage 1 & 2, NVQ Level 4 Training & Development/HR Development, Certificates in Business Planning, Business Management and Safety Compliance. Paula particularly finds job satisfaction in supporting a diverse range of learners with their personal and professional development.