Consultation Video Analysis (DFTOX121126 - 2)

Recommended to all

Consultation Video Analysis:

To increase self-awareness of the FDs

To improve patient communication by FDs

To ensure FDs are providing correct and up to date information regarding NHS and private treatment options

Consultation Video Analysis:

Clinical 1.01

Obtain, interpret and record an accurate history that incorporates appropriate dental, medical (including medication history and allergies), social and demographical, cultural, nutritional, psychological and genetic factors.

Clinical 1.12

Generate a differential diagnosis and treatment/ management plan based on evidence from an oral health assessment/ urgent care assessment and risk screening, through the correct interpretation of clinical findings.

Clinical 1.14

Evaluate and manage patients' treatment expectations, identify the degree to which they can be met and discuss the different options.

Clinical 2.01

Present to the patient (and check their understanding of) the findings resulting from the history and examination, including clinical and radiographic results, differential diagnoses, treatment options, prognoses, sequenced treatment plan and individualised recall intervals based on risk assessment, in a manner that they can understand.

Clinical 2.02

Develop and discuss with the patient (or carer) in a manner that they can understand, a comprehensive and accurate written care or treatment plan, where options are based on the individual needs of the patient.

Clinical 2.04

Discuss with the patient or carer (in a manner they can understand) their responsibilities associated with the treatment plan, including preventive education, time requirements for treatment, fees and payment methods.

Clinical 2.05

Obtain valid informed consent from the patient/ parent/ guardian before starting treatment, explaining all relevant options and costs in a manner they can understand, and ensure the patients' consent remains valid at all stages of the treatment.

Clinical 2.11

Encourages patients to ask questions about their treatment options or treatment plan.

Communication 12.01

Increase patients' awareness and understanding of treatment options and procedures by careful explanation and the use of effective communication skills.

Communication 12.02

Inspire confidence in patients (from all age groups and situations) and build rapport through the use of effective interpersonal and communication skills.

Communication 12.05

Communicate effectively with patients, relatives and carers in a manner which respects the patient's privacy, dignity, confidentiality and self-image.

Professionalism 16.05

Interacts with patients and carers without discrimination.

Professionalism 16.08

Provides relevant and appropriate preventive education for each patient or carer in a manner that he/ she can understand.

Professionalism 16.09

Ensures patients (& carers) are provided with comprehensive information about options, choices and cost for treatment, both in practice literature and websites.

Professionalism 16.11

Does not express personal, political, religious or moral beliefs when working in relation to patient care.

Management & Leadership 21.01

Understands the charging structure relating to treatment provided for patients in general practice and other relevant clinical environments, including NHS dentistry, private fee per item and capitation schemes.

Management & Leadership 22.07

Demonstrates the ability to accept and provide feedback in a manner that motivates and encourages learning.