Communication skills for the dental team (SO260210)

AvailabilityCourse has taken place
SubjectPractice Management
DescriptionThe course will cover: *Communication techniques *Behavioural styles *Adapting communication styles *Communication barriers within the dental practice *Identifying peoples preferred communication This course is suitable for Dentists, registered dental nurses, dental therapists, hygienists, technicians and dental nurse managers.
VenueEducation Centre, RSHH, Southampton  View details
Date & timeFriday 26 February 2010, 09:30 to 12:30
LecturerMigration  View details
Target audience

Recommended to all

Development outcomeNo development outcome
Course styleLecture
Core topicNo core topic
CPD hours3:00
Cost£5.00
Aims
  1. To improve communications to ensure better patient relationships
  2. Practice flexibility in communication
  3. Have a working understanding of different behavioural styles
  4. Delegates will be able to adapt their communication style to ensure better results in face to face conversations with patients