Effective Communication and Influence in Dentistry (OX301009)

AvailabilityCourse has taken place
SubjectPractice Management
DescriptionThis course covers topics such as how to handle difficult people and remain assertive; how to read non verbal communication; understanding behaviour styles; male/female communication strategies; how to interpret lateral eye movements to read the way others think; and understanding the principles of ethically influencing your patient and fellow staff’s behaviours
VenueGeorge Pickering Postgraduate Centre, Oxford - Oxfordshire  View details
Date & timeFriday 30 October 2009, 09:00 to 17:00
LecturerMigration  View details
Target audience

Recommended to all

Development outcomeNo development outcome
Course styleLecture
Core topicNo core topic
CPD hours6:00
Cost£20.00
Aims
  1. Increased harmony in you life due to better communication
  2. Increased working efficiency, productivity and happiness in the team
  3. More Confidence in handling difficult people and remaining assertive
  4. Greater Sense of personal control and self esteem