Effective Communication & Influence in Dentistry (BA100909)

AvailabilityCourse has taken place
SubjectPractice Management
DescriptionWould you like to have - increased harmony in both work and home life due to better communication? - increased working efficiency, productivity and happiness in the team? - more confidence with handling difficult people and remaining assertive? - a greater sense of personal control and self esteem even in times of adversity? This is a great day for all dental team members, who want better communication skills and want to be more assertive. The interactive workshop is designed to teach dental team members how to use a wide variety of communication and influencing skill to reach the many different people types they come across daily.
VenueARK Centre, Basingstoke  View details
Date & timeThursday 10 September 2009, 09:00 to 16:30
LecturerMigration  View details
Target audience

Recommended to all

Development outcomeNo development outcome
Course styleLecture
Core topicNo core topic
CPD hours6:00
Cost£20.00
Aims
  1. Learn how to Handle Difficult People and remain assertive.
  2. How to read Non Verbal Communication.
  3. How to Understand Personality Types with whom you work and live each day.
  4. How to interpret Lateral Eye Movements to read the way others think.
  5. Understand the principles of ethically influencing your patient and fellow staff's behaviours.