Effective communication & Influence in Dentistry (WI260609)

AvailabilityCourse has taken place
SubjectPractice Management
DescriptionHow to Handle Difficult People and remain assertive How to read Non Verbal Communication
Additional informationHow to Understand Personality Types with whom you work and live each day
How to interpret Lateral Eye Movements to read the way others think
Understand the principles of ethically influencing your patient and fellow staff’s behaviours

VenueEducation Centre, RHCH, Winchester  View details
Date & timeFriday 26 June 2009, 09:00 to 16:30
LecturerMigration  View details
Target audience

Recommended to all

Development outcomeNo development outcome
Course styleLecture
Core topicNo core topic
CPD hours6:00
Cost£20.00
Aims
  1. Increased harmony in both work and home life due to better communication
  2. Increased working efficiency, productivity and happiness in the team.
  3. More confidence with handling difficult people and remaining assertive
  4. Greater sense of personal control and self esteem even in times of adversity