'Blowing the Whistle on Poor Practice - Our Duty of Candour'. (OX140624WEB)

NHSE WT&E Protocol Remote Learning 2023

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Nigel Faiers, a qualified trainer and member of the Chartered Institute of Personnel and Development has over 35 years experience in the care, support and healthcare sectors. In 2003 Nigel formed Faiers Training Limited and moved from managing a large portfolio of care and supported housing to delivering training and consultancy for the social care & healthcare sectors. Nigel has been delivering training on Safeguarding Adults from abuse since 2003 and the Mental Capacity Act (MCA) since 2006 for staff at all levels both for his own company and on behalf of organisations such as the Social Care Institute for Excellence. Nigel believes in training that is both professional and practical. Nigel has also organised Managing Aggressive Behaviour training for over twenty years and a few years ago took over the delivery of these sessions.

'It is necessary only for the good man to do nothing for evil to triumph.' Edmund Burke (1729-1797) Safeguarding Adults is everyone's responsibility. This half day course (which can be used as a safeguarding refresher) recognises the fact that an organisation can have excellent safeguarding procedures and yet workers still lack the confidence to blow the whistle on abuse, neglect, bad practice or report notifiable incidents under the duty of candour act. The course aims to encourage staff to speak up and as a result enhance the Safeguarding Adults agenda.

*This webinar is suitable for entire dental team, will be delivered via Zoom and an email with joining instructions and a short a guide to remote learning will be sent to you at least 24 hours before the course starts. Please log in early to check your IT supports Zoom and check that your microphone is off but your camera is on (you can upload a background of your choice for privacy) signing in using your Deanery registered name helps us to confirm your attendance. Logging onto to Webinar will be from 09:05. There will be a short break during the morning. Please email the organising Tutor if you have any questions prior to the webinar at amanda.evans37@nhs.net (07917 580686). There will be an opportunity to ask questions/interact with the speaker on the day. The programme will start promptly at 09:15 finishing by 13:00. PLEASE CHECK YOUR JUNK FOLDER FOR THE WEBINAR LINK, PARTICULARLY IF YOU HAVE A HOTMAIL ACCOUNT.

Recommended to all

To look at definitions of whistleblowing, when to whistle blow, and why is whistleblowing important in a care setting.

Discuss real cases and what can happen when no-one speaks up.

To examine the background and purpose of the Duty of Candour: discuss the Francis report.

Define Duty Of Candour: Openness, transparency, candour, apology, thresholds of harm (moderate, severe etc). 

Highlight Poor practice and genuine mistakes as well as blatant abuse.

Learn how whistleblowing improves outcomes for vulnerable clients including real cases of positive outcomes following Whistleblowing.

Discussing the protection for whistle blowers including current legal protection and best practice checklist for your policies.

Identify likely areas of concern within your service for Duty of Candour.

By the end of the sessions delegates will be in a position to understand common barriers to whistleblowing & how to overcome them.

RE: Informing clients about the incident: what needs to be included and when.

Delegates will have sources of support & advice (including different helplines and where applicable; the roles of freedom to speak up guardians, ambassadors and champions or whistleblowing buddies).