Communication Skills in the Dental Practice Environment (WIN121115)

AvailabilityCourse has taken place
SubjectOther
DescriptionObjectives: Importance of reading body language and listening skills Ensuring that your message is understood
Additional informationValuing good communication within a professional team
Dealing with aggressive patients

This course is intended for Dental Foundation Trainees

Carol brooking & Kit Maher
Cascade (founded in 1995) delivers workshops all over the UK from Cornwall to North East Scotland and has worked with thousands of Dentists at every level of experience. We are passionate about bridging the gap between the latest theories and practices of communication and the people who actually need to use them – you. We specialise in translating dry theories into understandable and usable skills. Our workshops are always fun, psychologically based, experiential, interactive and have serious messages delivered in a light-hearted way. Our workshops involve so much more than just information. We utilise techniques to explore such things as communication subtext, micro expressions and body language and the techniques we use are drawn from accelerated learning, NLP, mind sciences and theatre . There is, however, no role play and we work very hard to ensure that no one is discomforted or embarrassed. Participants come away more able to dissolve conflict, motivate and lead people, communicate effectively and manage themselves as well as others These are all skills which can help make you feel more confident in difficult situations, be more in control, more successful and have a lot less stress in your life.
VenueEducation Centre, RHCH, Winchester  View details
Date & timeThursday 12 November 2015, 09:30 to 17:00
LecturerMigration  View details
Target audience

Recommended to all

Development outcomeNo development outcome
Course styleLecture
Core topicNo core topic
CPD hours6:00
CostNo charge
Aims
  1. To be able to read body language and have improved listening skills
  2. To have skills to ascertain your message is fully understood
  3. To develop good communication within the dental team
  4. To have communication strategies when dealing with aggressive patients