TFT Study Day - Insight into GDC & Complaints Handling (TFT170714)

AvailabilityCourse has taken place
SubjectOther
DescriptionInsight into the workings of the GDC How to avoid & handle complaints
VenueHealth Education England, Oxford - Oxfordshire  View details
Date & timeThursday 17 July 2014, 10:00 to 13:00
LecturerMigration  View details
Target audience

Recommended to all

Development outcomeNo development outcome
Course styleLecture
Core topicNo core topic
CPD hours3:30
CostNo charge
Aims
  1. GDC PRe1. Understanding and the application of the principles of GDC publications on standards for dental professionals. Complaints Understand the handling of complaints with regards to NHS, GDC and Private regulations
  2. GDC PRe2. Understanding and the application of the principles of ethical behaviour relevant to dentistry, including honesty, confidentiality, personal and professional integrity and appropriate moral values. Complaints Understand the handling of complaints with regards to NHS, GDC and Private regulations
  3. GDC PRe5. Is able to explain in appropriate detail the actions available to be taken with regard to those colleagues who are underperforming or behaving unethically. Complaints Minimise risks leading to complaints