Dentolegal Essentials: Don't be afraid - be one step ahead in the 'new normal' (OX160522WEBINAR)

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SubjectLegal & Ethics & Handling Complaints
DescriptionSome say there is a climate of fear in dentistry. Some lie awake at night worrying about what happened in the practice earlier that day. It is certainly true to say that dental teams and individuals worry about running into trouble. How many times have you asked yourself – am I going to get a complaint? or will I end up at the GDC? or get sued? These extremely relevant dentolegal sessions look at the main issues which can result in complaints, claims and GDC investigations, and how to avoid them. They include relevant practical tips for managing patient expectations and minimising risk. Having this is valuable.
Additional information

Sue Boynton BDS LLM FCGDent FFFLM is a dentist with over 20 years’ experience in primary care dentistry. She is recognised for assisting numerous dental professionals with a wide range of dentolegal issues for over 20 years. Sue works as an Independent Dentolegal Consultant, using her extensive, in-depth, knowledge and experience gained from her work over many years with a dental indemnity organisation. She continues to assist dentists and dental teams with dentolegal issues including GDC, CQC, complaints and claims. On top of her wide-ranging experience of complex dentolegal issues, Sue also brings her expertise to articles and e-learning initiatives. She is part of the Profession-wide complaints handling initiative working group, and a member of the National Advisory Board for Human Factors in Dentistry. Being a dentist and a dentolegal consultant Sue understands the challenges of dental practice, which means that the knowledge she shares is relevant and her dentolegal tips for general practice are practical and useful. Sue has a Master’s Degree in Medical Law, and is a Fellow of the College of General Dentistry, a Fellow of the Faculty of Forensic and Legal Medicine, and an NLP Master. She shares her knowledge and expertise on dentolegal issues in the UK and internationally and is a hugely popular speaker who is passionate about risk management and helping dental teams.

*This webinar is suitable for entire dental team and will be delivered via the 'Zoom' platform. An email with joining instructions and a guide to online learning will be sent to you at least 24hrs prior to the course. Please ensure that your IT supports 'Zoom' and sign in using your Deanery registered name, as this helps us to confirm your attendance. Logging onto this 2 hour Webinar will be from 14:20 with the webinar starting at 14:30. Please email the organising Tutor Amanda Evans (07917 580686) if you have any questions prior to the webinar at amanda.evans@hee.nhs.uk there will be a chance for discussion and some interaction on the day.

VenueWebinar Tutorial, Oxford - Oxfordshire  View details
Date & timeMonday 16 May 2022, 14:30 to 16:30
LecturerMs Sue Boynton  View details
Target audience

Recommended to all

Development outcomeA, B, D
Course styleLecture
Core topicLegal & Ethical Issues
CPD hours2:00
Cost£35.00
Aims

This course will provide an update on the main issues which can result in complaints, claims and GDC investigations.

Objectives

This course is intended to create an understanding of the most commonly occuring dentolegal issues which can result in complaints, claims and GDC investigations and will include:

* Exploring dentolegal issues.

* Identifying the main issues which can result in complaints, claims and GDC investigations.

* Developing strategies to reduce the risk of such issues occurring (including what to do when something does not work out as expected).

Learning outcomes

By the end of the course delegates will be in a position to develop a greater awareness of dentolegal issues, and put them into perspective, and be able to develop workable strategies which can be applied everyday in dental practice to reduce the risk of such issues occuring.