Managing the Dental Team, and how to cope with CQC? (MK140513)

AvailabilityCourse has taken place
SubjectSpecial Care Dentistry
DescriptionHow to manage a multicultural dental team and work through the CQC outcomes from a management perspective.
Additional informationThis course is intended for all members of the oral healthcare team, especially helpful for all the team to understand the relevance of CQC.
This course is particularly relevant to Practice Managers, and those seeking to become one.

Jo Russell delivers a pragmatic and enjoyable approach to dealing with current dental practice issues. Jo has been in dentistry for 26 years and has performed each role within the practice. Upon leaving the Royal Navy Jo went into Practice Management and latterly Area Practice Management. Jo gained a distinction for NEBOSH in Health and Safety and has her own training and consultancy business.
VenueMilton Keynes Postgraduate Centre, Milton Keynes  View details
Date & timeTuesday 14 May 2013, 09:00 to 16:30
LecturerMigration  View details
Target audience

Recommended to all

Development outcomeNo development outcome
Course styleLecture
Core topicNo core topic
CPD hours6:00
Cost£15.00
Aims
  1. To apply a tactical management process
  2. To understand the communication chain
  3. To identify each of the CQC outcomes & produce evidence to remain compliant
  4. To demonstrate an ability to follow the complaints procedure both NHS and private.