Working with strong personalities in your practice. Revelations in to human behaviour. (IOW221112)

AvailabilityCourse has taken place
SubjectCore Skill
DescriptionWorking alongside staff with strong personalities and trying just to get on regardless of personal issues?
Additional informationDo you want to move away from the political 'Back biting and the Bitching Culture' toward the practice visions and ideals? This is the course for you!
Take a break from being stressed by the way patients, colleagues, friends and family don't behave, the way you think they should!
Coming on this course will ensure that you never again have to suffer, just getting by, hoping that your people skills, help you muddle through!
Attending this course will offer tremendous revelations into human behaviour. So it's ideal too for team members who consider themselves more task focused in Dentistry
CQC Outcomes include:
Outcome 1 Respecting and involving people who use services.
Outcome 3 Fees
Outcome 4 Care and welfare of people who use the service
Outcome 7 Safeguarding people who use the service

Outcome 12 Requirements relating to workers

Anthony Asquith, Dip Hyp Psych (UK), set up Dentcom Training in 2009 and has since presented over 130 postgraduate courses for dental professionals. Personality Profiler and Solution Focused Psychotherapist, has worked and helped thousands of dental professionals around the UK avoid complaints, work more productively and avoid stress due to increasing compliance, legislative and increased patient expectation.
He has presented popular courses addressing issues such as complaint handling, communication for profit, team building and stress management. He also holds a diploma in hypnotherapy and solution focussed psychotherapy. His outside interests include karate, aerobics and running.

Lucy Rahaman has a wealth of valuable experience in organising the administration and running of section 63 courses; her warm encouraging personality brings out even the most reserved character types at these courses.


For the whole dental team.
VenuePostgraduate Centre, IoW, Newport - Isle of Wight  View details
Date & timeThursday 22 November 2012, 17:30 to 21:15
LecturerMigration  View details
Target audience

Recommended to all

Development outcomeNo development outcome
Course styleLecture
Core topicNo core topic
CPD hours3:00
Cost£12.00
Aims
  1. Break through old working habits and allow greater productivity throughout the team. Welcome in the brand new you!
  2. Communicate successfully in a way that is reflected in increased patient acceptance of treatment plan recommendations
  3. Attendees will be able to cultivate an approach that caters for individual needs that will help reduce the likelihood of patient complaints and build a bespoke work ethic
  4. Demonstrate how to transform bad stress into good, positive and productive energy that helps the team work!