Art Of Communication (BE290312)

AvailabilityCourse has taken place
SubjectCore Skill
DescriptionWould you like to have a happy work life balance? Would you like to - Ensure patients and staff feel comfortable in your presence?
Additional informationGuarantee that patients return time and time again?
Achieve high staff retention?
Resolve conflicts in a instant?
Enjoy being at work?
then this is the course for you !
Excellent evaluations for past participants.
Suitable for entire pratice team.
VenueTrust Education Centre, Reading - Berkshire - West  View details
Date & timeThursday 29 March 2012, 09:30 to 16:30
LecturerMigration  View details
Target audience

Recommended to all

Development outcomeNo development outcome
Course styleLecture
Core topicNo core topic
CPD hours6:00
Cost£20.00
Aims
  1. Learn to build rapport using body language, voice and words.
  2. Learn how to identify colleague and patients' communication preferences.
  3. Learn how to communicate with others on the same wavelength.
  4. Learn how to stand up for yourself by saying 'no' assertively.