Dental Presentation Skills and Media Training (VT020611W)

AvailabilityCourse has taken place
SubjectOther
DescriptionTo offer advanced communication consolidating and developing current skills towards complex presentations and dealing with difficult situations
VenueHealth Education England, Oxford - Oxfordshire  View details
Date & timeThursday 2 June 2011, 09:00 to 17:00
LecturerMigration  View details
Target audience

Recommended to all

Development outcomeNo development outcome
Course styleLecture
Core topicNo core topic
CPD hours6:00
CostNo charge
Aims
  1. Increase patients awareness and understanding by careful explanation of treatment options and procedures and the use of effective communication skills. Present questions to the patient (or carer) in a clear, concise and understandable manner
  2. Communication bad news and/or refer patients from different age groups or situations for specialise treatment in a sensitive manner that causes the least anxiety possible. Listens effectively and is responsive to non-verbal cues
  3. Give an effective presentation that uses relevant training materials and is targeted to the level of understanding and expectations. Present professional knowledge effectively to a wide range of lay and professional individuals
  4. Address challenging communication situations including the effective management of anger, confusion or misunderstanding of patients. Inspire confidence in patients (from all age groups and situations) through the use of effective interpersonal and communication skills