Introduction to the NHS - Module 2 : Communicating with patients (INSO210411)

AvailabilityCourse has taken place
SubjectPractice Management
DescriptionThis course is one of a number of courses designed to provide an introduction to NHS dentistry, essential for dentists who are undertaking vocational training by assessment.
Additional informationThe course is also suitable for dentists who are new to the NHS, dentists who are returning to NHS dental practice.or dentists otherwise participating in the Southampton “Introduction to the NHS” series of Postgraduate meetings.
VenueEducation Centre, RSHH, Southampton  View details
Date & timeThursday 21 April 2011, 09:30 to 16:30
LecturerMigration  View details
Target audience

Recommended to all

Development outcomeNo development outcome
Course styleLecture
Core topicNo core topic
CPD hours6:00
Cost£25.00
Aims
  1. To understand the importance of communication to the customer journey
  2. To understand the methods of communication and the processes which ensure you get your message across.
  3. To understand the concept of personal social style and behaviour.
  4. To understand the importance of versatility with respects to social style