| Aims | - MLf1. The financial matters relating to treatment provided for patients in general practice and other relevant clinical environments, including NHS dentistry, private fee per item schemes and private capitation schemes.
MLf2. The financial management of a general dental practice and other relevant clinical environments.
MLf3. Business management and development, including the ability to develop a business plan, the production of a cash flow analysis and a written proposal to a bank.
- PRe1. Understanding and the application of the principles of GDC publications on standards for dental professionals, that provide guidance to dentists on professional and personal conduct.
PRe2. Understanding and the application of the principles of ethical behaviour relevant to dentistry, including honesty, confidentiality, personal and professional integrity and appropriate moral values.
PRe3. A professional approach to patient complaint and accepts responsibility for his/her actions where appropriate.
PRe4. Respects and values diversity and interacts with patients, staff, peers and the general public without discrimination.
PRe5. Is able to explain in appropriate detail the actions available to be taken with regard to those colleagues who are underperforming or behaving unethically.
PRe6. Can demonstrate appropriate interpersonal skills in dealing with difficult patients or colleagues whose behaviour is unprofessional.
Pre7. Adheres to appropriate guidelines where necessary.
MLl9. Grievance procedures and complaints, and how / when to seek the advice of a professional indemnity organisation.
MLl10. The importance of membership of a professional indemnity organisation.
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