Effective Supervision of the Dental Team - Part 2 (PO031110PT2)

AvailabilityCourse has taken place
SubjectOther
Description• Day One - Explore the supervisory role available to the dental team • Understand the importance of taking a structured approach to supervising staff • Investigate key theories of quality management • Day Two – • Identify theories of motivation • To be able to communicate effectively and learn how communication works and how it can go wrong • Learn how Transactional Analysis will help in relation to people management • Conduct effective meetings
VenueDental Academy, Portsmouth  View details
Date & timeWednesday 1 December 2010, 09:30 to 16:00
LecturerMigration  View details
Target audience

Recommended to all

Development outcomeNo development outcome
Course styleLecture
Core topicNo core topic
CPD hours5:00
Cost£23.00
Aims
  1. Day One - • Effectively support the work of your staff • Learn more about leadership styles and Belbin's team roles • Use the Tactical Management Process to plan and organise work
  2. Day One - • Conduct a quality audit • Discuss effective time management
  3. Day Two - • Discuss Hertzberg and Maslow’s theories of motivation • Think of ways to promote team spirit • Identify the links in the communication chain • Analyse how attitudes, values and beliefs influence communication
  4. Day Two - • Discuss the role of the practice policy in communication • Analyse features of Adult, Parent and Child Behaviour • Look at preparing for and presenting effective team meetings