Dental Nurse Access to registration Training (DNART) - Module 5: Working with dentists & patients. (DNART230606M5)

AvailabilityCourse has taken place
SubjectPractice Management
DescriptionThis morning consists of module 5 of the DNART programme (to complement the CD-ROM) {Module 6 can be studied in the afternoon}.
VenueJohn Lister Postgraduate Centre, Slough - Berkshire - East  View details
Date & timeMonday 26 June 2006, 09:00 to 12:45
LecturerMigration  View details
Target audience

Recommended to all

Development outcomeNo development outcome
Course styleLecture
Core topicNo core topic
CPD hours3:00
CostNo charge
Aims
  1. Understand the need for 'Team Working' and good communication skills; understand how to achieve good communication amongst the team.
  2. Understand your role within the team; know the role of the dental nurse in the clinical environment.
  3. Understand the element of basic chairside assisting, including safe practice; understand how to work with patients, include how and when, and when not to offer advice.
  4. Understand the need for confidentiality in the dental practice and the ethical obligations of a dental nures; understand diversity, equality and rights in relation to patients and their prescribed treatments; recognise a patient's right to choose.
  5. Know how to cope with difficult and agressive patients; understand the need to handle patients' complaints sensitively; understand your own rights and responsibilities in relation to your employment.