Emotional Intelligence (SW571)

AvailabilityCourse has taken place
SubjectCPD - Supervisors
DescriptionPopularised by Daniel Goleman in the 1990s, Emotional Intelligence (EQ) is now recognised as being a key component of success in the workplace. A business operating with an emotionally intelligent strategy and with emotionally intelligent staff will have the edge over competitors. This workshop is designed to enable participants to understand and utilise emotional intelligence to maximise their effectiveness in the work environment.
Additional information

KEY COURSE ELEMENTS

Emotional intelligence

  • Learning what it is and comprehending its impact on work and business relationships

Managing personal emotions and responses

  • Understanding yourself, the impact of stress on your ability to operate at peak performance and developing reflective and practical strategies for maximising personal EQ

Managing and responding to others

  • Developing a clear knowledge of how others function, personality types, learning and operating preferences, motivational types and learning how to manage and work with them in an empathetic and EQ way

Developing an EQ workplace culture

  • Opening discussion about extending EQ to the whole organisation
VenueZoom, Virtual  View details
Date & timeThursday 14 September 2023, 09:30 to 12:00
LecturerPaul Hodder
Target audience

Mandatory: Associate Dean Secondary Care, or Associate DME, or College/Specialty Tutor, or Deputy Dean, or DME, or Educational/Clinical Supervisor Secondary Care, or HoS - Secondary Care, or Public Health Supervisor, or SAS Doctor, or SAS Doctor - Associate Specialist, or SAS Doctor - Specialist, or SAS Doctor - Staff Grade, or SAS Tutor, or TPD Secondary Care

Course styleWebinar
CateringN/A
CPD points2.000
CostNo charge
Aims

PARTICIPANTS WILL BE ABLE TO

  • Understand the drivers and physiology of emotion and be able to handle their emotions effectively
  • Understand themselves; their personal levels of EQ and have strategies to develop and improve
  • Be able to identify the physiology and psychology of stress and operating in high pressure situations and have techniques to enable them to maintain personal equilibrium and resilience
  • Gain insight into the operating of colleagues and clients and understand how to manage them effectively
  • Optimise empathetic managerial skills
  • Recognise assertive workplace relationships and know how to establish them