Giving Feedback to Someone Senior for Doctors in Training (SW24-115)

AvailabilityCourse has taken place
SubjectCPD - Doctors in Training
DescriptionThis workshop is provided to give doctors in training the confidence to approach and give feedback to someone at an equal or senior level. It is recognised that this can be daunting and something we can be tempted to avoid doing, but in a safety-critical industry like the NHS, it’s important we have the courage, confidence, and competence to do it and do it in such a way that it’s not just accepted by the other person, but they take notice and respond appropriately and professionally. 
Additional information

Content:

  1. The consequences of turning a blind eye to unsafe, unacceptable, risky behaviours, to the person concerned, patients, the reputation of the NHS and of course yourself.
  2. Why we avoid it - what holds us back from having challenging conversations.
  3. How to establish trust, build confidence, assertiveness and practical strategies.
  4. Choosing your own boundaries, so you know when and how to let the other person know the way they are addressing you is unacceptable.
  5. How to approach a peer or someone more senior in the hierarchy.
  6. How to structure the conversation, observe, not interpret and to de-personalise the feedback.
  7. Deliver feedback assertively, considerately, timely and consistent.
  8. Dealing with resistance and what to do with total dismissal, rudeness or aggression.
VenueZoom, Virtual  View details
Date & timeThursday 5 December 2024, 09:30 to 13:30
LecturerBernard Genge
Target audience

Mandatory: CT1, or CT2, or IMT1, or IMT2, or IMT3, or Postgraduate Secondary Care Resident Doctor, or Public Health Trainee, or ST1, or ST2, or ST3, or ST4, or ST5

Course styleWebinar
CateringN/A
CPD points0.000
CostNo charge