Understanding Human Behaviour to Communicate More Effectively for ES/CS/SAS (SW24-009)

AvailabilityCourse has taken place
SubjectCPD - Supervisors
DescriptionThere are nearly 8 billion people on the planet. That is a lot of different people with a lot of different personalities. Medical professionals come across so many different personalities, presenting different behaviours, day in and day out. Some people (and their behaviour) are easy to communicate with and others are not. They don’t understand what you are trying to say, they don’t do what you ask of them and use behaviour that makes no sense to the other person. This interactive workshop is designed to shed light on the different personality and behaviour types so we can learn to adapt the way we communicate to accommodate others, allowing for confident, assertive and effective communication.
Additional information

This course will cover:

  1. Understand the different personality types and how this can affect behaviour.
  2. Become more confident and assertive.
  3. Improve your communication with colleagues and seniors.
  4. Build resilience.
  5. Handle conflict and difficult conversations with confidence.
VenueZoom, Virtual  View details
Date & timeTuesday 12 November 2024, 09:30 to 15:00
LecturerCharlotte Grundy
Target audience

Mandatory: Associate Dean Secondary Care, or Associate DME, or College/Specialty Tutor, or Dental Educational/Clinical Supervisor, or Deputy Dean, or DME, or Educational/Clinical Supervisor Secondary Care, or HoS, or Public Health Supervisor, or SAS Doctor, or SAS Doctor - Associate Specialist, or SAS Doctor - Specialist, or SAS Doctor - Staff Grade, or SAS Tutor, or TPD Secondary Care

Course styleWebinar
CateringN/A
CPD points5.000
CostNo charge