Building Confidence In Your Interpersonal Skills for ES/CS/SAS (SW24-007)

AvailabilityCourse has taken place
SubjectCPD - Supervisors
DescriptionThe aim of this interactive workshop is to improve the doctor-patient relationship by developing the doctor’s communication skills. The workshop is delivered through teaching, role play and feedback. The NHS is focused on a more patient centred approach, so it is vital that medical professionals understand how to build an open, trusting rapport with their patient through active listening, understanding, clear speech and empathy. This interpersonal skills workshop has been designed to develop the participants’ knowledge, skill and confidence in the different styles of communication. We address verbal, non-verbal and para-verbal communication and how all three need to work together and complement each other to produce effortless and effective communication.
Additional information

This course will cover:

  1. Body Language or Non–verbal Communication
  2. Active Listening
  3. Open and Closed Questions
  4. Verbal Communication
  5. Perspectives and Empathy – Understand when and how to show empathy
VenueZoom, Virtual  View details
Date & timeTuesday 16 April 2024, 09:30 to 15:00
LecturerCharlotte Grundy
Target audience

Mandatory: Associate Dean Secondary Care, or Associate DME, or College/Specialty Tutor, or Dental Educational/Clinical Supervisor, or Deputy Dean, or DME, or Educational/Clinical Supervisor Secondary Care, or GP Educational/Clinical Supervisor, or HoS, or Public Health Supervisor, or SAS Doctor - Associate Specialist, or SAS Doctor - Specialist, or SAS Doctor - Speciality Doctor, or SAS Doctor - Staff Grade, or SAS Tutor, or TPD Secondary Care

Course styleWebinar
CPD points0.000
CostNo charge