Effective Communication Across Different Cultures for ES/CS/SAS (SW24-005)

AvailabilityCourse has taken place
SubjectCPD - Supervisors
DescriptionArriving in the UK from abroad to work within the NHS could be intimidating all on its own but throw in cultural differences and this can create all sorts of challenges. This interactive workshop concentrates on understanding the British culture surrounding the NHS and the challenges faced by doctors starting their career.
Additional information

This course will cover:

  1. What do we mean by cultural communication.
  2. NHS Culture
  3. Patient expectations
  4. Why are communication skills so important.
  5. Rapport building / Small talk
  6. Improving verbal communication
  7. Idioms and colloquialisms
  8. Accent softening
  9. Perspectives
  10. Effective body language and gestures
  11. How to show empathy
  12. Breaking bad news
VenueZoom, Virtual  View details
Date & timeThursday 18 April 2024, 09:30 to 15:00
LecturerCharlotte Grundy
Target audience

Mandatory: Associate Dean Secondary Care, or Associate DME, or College/Specialty Tutor, or Dental Educational/Clinical Supervisor, or Deputy Dean, or DME, or Educational/Clinical Supervisor Secondary Care, or HoS - Secondary Care, or Public Health Supervisor, or SAS Doctor, or SAS Doctor - Associate Specialist, or SAS Doctor - Specialist, or SAS Doctor - Staff Grade, or SAS Tutor, or TPD Secondary Care

Course styleWebinar
CateringN/A
CPD points0.000
CostNo charge