Enhanced Communication Skills for Challenging Situations at Work for ES/CS/SAS (DT24-011)

AvailabilityCourse has taken place
SubjectCPD - Supervisors
DescriptionThis workshop has been designed to support both PG DiTs and supervisors in being able to communicate more effectively in challenging situations at work by developing leadership skills through reflecting on complex scenarios. Participants will learn useful tools and phrases and how to apply them in their own practice.
Additional information

Content: 

  1. Communicate more effectively in challenging situations at work e.g. responding to conflict, giving constructive feedback, breaking bad news, handling a complaint or error etc.
  2. Develop your leadership skills through reflecting on complex scenarios, learning useful tools and phrases and putting these into practice.
  3. Demonstrate increased self-awareness and understanding, from learning and feedback received, which will enable you to communicate with greater clarity and assertiveness.
VenueZoom, Virtual  View details
Date & timeFriday 28 June 2024, 09:20 to 12:30
LecturerEmma Fisher
Target audience

Mandatory: Associate Dean Secondary Care, or Associate DME, or College/Specialty Tutor, or Dental Educational/Clinical Supervisor, or Deputy Dean, or DME, or Educational/Clinical Supervisor Secondary Care, or HoS, or Public Health Supervisor, or SAS Doctor - Associate Specialist, or SAS Doctor - Specialist, or SAS Doctor - Speciality Doctor, or SAS Doctor - Staff Grade, or SAS Tutor, or TPD Secondary Care

Course styleWebinar
CateringN/A
CPD points3.000
CostNo charge