Effective Communication Across Different Cultures for ES/CS/SAS (SW25-041)

AvailabilityPlaces available  Add to basket
SubjectCPD - Supervisors
DescriptionArriving in the UK from abroad to work within the NHS could be intimidating all on its own but throw in cultural differences and this can create all sorts of challenges. This interactive workshop concentrates on understanding the British culture surrounding the NHS and the challenges faced by doctors starting their career.
Additional information

This course will cover:

  1. What do we mean by cultural communication.
  2. NHS Culture
  3. Patient expectations
  4. Why are communication skills so important.
  5. Rapport building / Small talk
  6. Improving verbal communication
  7. Idioms and colloquialisms
  8. Accent softening
  9. Perspectives
  10. Effective body language and gestures
  11. How to show empathy
  12. Breaking bad news
VenueZoom, Virtual  View details
Date & timeThursday 6 November 2025, 09:30 to 15:00
LecturerCharlotte Grundy
Target audience

Mandatory: Academic Supervisor, or Associate Dean Secondary Care, or Associate DME, or College/Specialty Tutor, or Dental Educational/Clinical Supervisor, or Deputy Dean, or DME, or Educational/Clinical Supervisor Secondary Care, or HoS - Secondary Care, or Public Health Supervisor, or SAS Doctor, or SAS Tutor, or TPD Secondary Care

Course styleWebinar
CateringN/A
CPD points5.000
CostNo charge