QI to Quality Thinking Masterclass (PSK4MAR27)

AvailabilityPlaces available (course only available for users whose main occupation is general practice training (st1-st4) or higher specialty training (st3-st8) or sas doctor or core specialty training (st1-st4))  Remove from basket
SubjectProfessional Skills
DescriptionDoing better things - avoiding the trap of making the wrong things more efficient. Why is it that despite relentless cost improvement, quality improvement efforts, structural changes and increased activity, we cannot keep pace with demands, and work feels harder than ever? In this masterclass, presented by healthcare improvement expert Nick Downham, we take time to reflect on the scope, successes, and limitations of much of the Improvement approach that dominates the NHS - arguing that in many areas, we have reached a glass ceiling.
Additional information

By employing a blend of taught content, data, group enquiry, and harnessing the expertise of participants, we reflect on methods of quality intervention and their relevance in both primary and secondary care. In doing so, we examine the case for greater Quality Thinking in leadership development and practice, and discuss what it may require for the professions and their leaders to question their work more fundamentally.

Booking courses

Please ensure that you check your availability before booking a place and add the booking to your diary / calendar. Please ensure that you also book the relevant study leave in advance with your employer.

Please refrain from booking multiple instances of the same course or course type to ensure that places are available to your colleagues. If a course is full, please add yourself to the waiting list and you will receive a notification if a place becomes available.

Joining Instructions

This is a virtual course, the joining instructions for the virtual meeting will be added to the documents section (above) before the course. Please ensure that you are able to access this before the course so that you are ready to join on the day.

Booking cancellation

Participants must make every effort to attend courses they have booked. If your availability changes after booking, please cancel your place through Maxcourse as soon as possible. This will release the place for colleagues on the waiting list.

If you need to cancel within 1 week of the course or the course has started and you are not able to attend, please email england.lsfdcourses.yh@nhs.net to give your apologies

  

VenueVirtual (Microsoft Teams), - Virtual  View details
Date & timeThursday 4 March 2027, 09:30 to 16:00
LecturerNick Downham  View details
Target audience

This course is only available to General Practice and Higher Specialty trainees, and SAS Doctors within Yorkshire and the Humber.

Mandatory: Dentist, or Doctor, or Public Health Professional

Course styleWorkshop
CateringNo catering
CPD points0.000
CostNo charge
Aims

We aim to introduce principles of quality thinking in health and care. Moving from tools and structural changes, to challenging our work more fundamentally.

Objectives

This course will: - Provide a critique to the current approaches to system and institutional efforts to improvement and meet challenges. - Introduce the differences between activity, demand, load, need and capacity. - Explore the concept and practicalities of Failure Demand and the antidotes to it. - Introduce the dominant ideas that have shaped, and continue to shape our system of health and care - that ‘lock in’ our current ways of working. The DNA of organised care. - Introduce the competing leadership logics of clocks and cloud like leadership approaches.

Learning outcomes

By attending the course, participants will be able to: - Recognise the necessity of shifting the dominant approach to quality improvement in healthcare. - Be able to recognise the powerful ideas that shape our systems of work. - Recognise Failure Demand in their work - as a symptom of quality issues. - Understand the principles of more effective models of care and how they apply in their work. - Understand the different modes of intervention. - Be able to recognise clock-like and cloud-like to leadership and what challenges and work suit each.