Workshop 5:Quality Measurement & Improvement (NW190213A)

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SubjectPractice Management
DescriptionThere are six one-day practical and interactive workshops covering the key management areas. The workshops are held every two months and you can attend the full series of six workshops, or simply attend individual days.
Additional information

Registration begins at 9am


Please note that this is one of six workshops designed to ensure dentists and managers feel confident that they are managing their practices as efficiently and as effectively as possible.

Whilst each course stands alone, delegates may want to consider booking all six sessions. The full list of workshop dates are:

9th May 2018 - Workshop 1 - Building a Productive Dental Team

11th July 2018 - Workshop 2 - Coordinating Personal & Professional Development

17th October 2018 - Workshop 3 - Dental Team Leadership & Management

12th December 2018 - Workshop 4 - Effective Resource Planning & Management

13th February 2019 - Workshop 5 - Quality Management & Improvement

3rd April 2019- Workshop 6 - Financial Management



A selection of vegetarian/non vegetarian options will be made available, however please be aware that we are unable to cater for special dietary requirements such as Gluten Free, Nut Allergy, Vegan. We therefore suggest that delegates bring their own food if you have a specialist requirement.

VenueRegatta Place, Liverpool - Merseyside  View details
Date & timeWednesday 13 February 2019, 09:30 to 17:00
LecturerMs Glenys Bridges  View details
Target audienceRecommended to all
Development outcomeB
Course styleWorkshop
Core topic Not a core topic
CateringRefreshments and Lunch
CPD hours6:00

This unit provides the learner with an understanding of:

  • Quality theory and practise in dental practice management
  • Measuring quality
  • Quality audits
  • Continual improvement

This course meets Enhanced CPD Development Outcomes: B

Discussions include:

  • Management functions
  • Motivatonal theories
  • Quality management systems
Learning outcomes

Participants will have a greater understanding of:

  • Performance Management techniques & schemes
  • Mentoring and coaching
  • Effective Communication