Webinar: Dento-legal Issues in Coronavirus Era (NW200720E)

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SubjectLegal and ethical issues
DescriptionThis excellent webinar focuses on risk management and applies fundamental dento-legal principles to working in the Coronanvirus pandemic era.
Additional information

Registration from 12:15

Book your place and we will be in touch with further information on how to join a week before the session

*Please note this course is fully subsidised by Health Education England, if you fail to attend this session you will be charged a cancellation fee of £30.

Please note this is a pre-recorded webinar

VenueOnline Training, Greater Manchester  View details
Date & timeMonday 20 July 2020, 12:30 to 14:00
LecturerMr John Makin  View details
Target audience

Recommended to all

Development outcomeA, B, D
Course styleLecture
Core topicGDC Recommended Topic
Catering None
CPD hours1:30
CostNo charge
Aims

This webinar aims to highlight some key areas where current circumstances increase the risk of complaints or claims and will discuss appropriate risk management (preventive) strategies.

Objectives
  • Discuss how to risk manage situations that might lead to complaints or claims.
  • Clarify how to recognise the importance of consent and record keeping.
  • Learn how to deal with complaints at a local level if they do arise.
  • Recognise and develop strategies to manage the risk of the escalation of complaint
Learning outcomes

Delegates will be able to:

  • Risk manage situations that might lead to complaints or claims.
  • Recognise the importance of consent and record keeping.
  • Deal with complaints at a local level if they do arise.
  • Develop strategies to manage the risk of the escalation of complaints.
  • Recognise the value of a team approach to complaint management.