DTFT Communication Skills (NW230426B)

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Presentation

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SubjectClinical Communication
DescriptionGeneral introduction to clinical communication skills tied to the 'Standards for the Dental Team' document.
Additional information

An interactive exploration of clinical communication skills

VenueManchester Conference Centre & The Pendulum Hotel, Manchester - Greater Manchester  View details
Date & timeWednesday 26 April 2023, 09:30 to 16:00
LecturerMr Byron McGuinness  View details
Target audience

Mandatory: Dental Foundation Therapist

Development outcomeA, D
Course styleWorkshop
Core topic Not a core topic
Catering None
CPD hours6:00
CostNo charge
Aims

To focus on skills and frameworks for shared management, breaking bad news and challenging patients

Objectives
  • Highlight and explore key consultation skills for shared management, breaking bad news and managing difficult patient conversations
  • Introduce frameworks linked to effective consultations and exploring the patient’s perspective when consulting in a clinical setting
  • Participate in simulated consultations
  • Give and receive constructive verbal feedback
Learning outcomes
  • Have a greater awareness of how effective communication skills in a clinical setting can enhance interactions between dental therapists and patients.
  • Being aware of communication frameworks and their value in patient interactions
  • A greater awareness of skills and strategies to: share management plans, to break bad news in a structured, empathic way and manage difficult conversations with patients.