21st Century essential skills for the Dental Team: Having Difficult Conversations (NW221012C)

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SubjectLeadership Skills
DescriptionThis session will raise awareness of the need for difficult conversations and areas in which they may arise in the dental environment
Additional information

This webinar is part of the '21st Century essential skills for the Dental Team' programme.

Registration begins at 18:15

Microsoft Teams - 'How to' guides

  • Please find PDF documents at the top of this page to assist you in getting ready for and attending the meeting.
  • Please download the MS Teams app to your device in advance of the meeting where possible, to avoid any connection issues. You can download the app to your laptop by clicking here. To download the app on your phone or tablet visit your device’s app store.

Please be advised that you will be sent an email invite to the meeting no later than10th September 2022

It is advised that where possible, you use a laptop/PC as this seems to alleviate potential issues.

* This course is fully subsidised by Health Education England, if you fail to attend this session you will be charged a cancellation fee of £30

VenueMS Teams, Webinar  View details
Date & timeWednesday 12 October 2022, 18:30 to 20:00
LecturerRebecca Armson  View details
Target audience

Recommended to all

Development outcomeB, C, D
Course styleWorkshop
Core topic Not a core topic
Catering None
CPD hours1:30
CostNo charge
Aims

To raise awareness of the need for difficult conversations and areas in which they may arise in the dental environment.

Objectives
  • provide coaching on how to manage difficult interactions within the dental environment
Learning outcomes

Following the session participants will have improved knowledge and skills to use in order to conduct difficult conversations positively.