DFT Lancaster - Personality Types & Assertiveness (NW180126FLP)

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Subject

DFT Lancaster Scheme

Description

Introduction to Personality Typing & Assertiveness & their role in developing good communication.

Venue

Royal Lancaster Infirmary, Lancaster - Lancashire

Date & time

Friday 26 January 2018, 13:30 to 16:30

Lecturer

Mrs Kiaran Weil

Target audience

Mandatory: Foundation Dentist

Development outcome

A, B, D

Course style

Lecture

Core topic

Not a core topic

Catering

None

CPD hours

2:45

Cost

No charge

Aims

To increase delegates awareness of their individual personality types & its effect in the workplace.
To enable delegates to communicate for effectively.
To increase delegates awareness and understanding of Conflict Resolution techniques

Objectives

To establish delegates individual personality type using Keirsey Temperament Sorter.
Demonstrate differences between the 4 main types.
Show how your innate type affects communication with both patients & their colleagues.
To explain the value of assertiveness & help delegates develop their interpersonal skills & appropriate boundaries.
To develop skills for dealing with Conflict Resolution

Learning outcomes

Be better prepared to communicate effectively with both patients & colleagues.
Have a better understanding of delegates own preferences, strengths & weaknesses.
To be more prepared to deal effectively with conflict when it arises