DFT Aintree - Communication Scenarios (NW20180119FAN)

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SubjectDFT Aintree Programme
DescriptionA Clinical Communication Course for Foundation Dentists
VenueAintree - The Clinical Sciences Centre, Liverpool - Merseyside  View details
Date & timeFriday 19 January 2018, 09:30 to 16:30
LecturerMr Byron McGuinness  View details
Target audience

Mandatory: Foundation Dentist

Development outcomeA, C, D
Course styleWorkshop
Core topic Not a core topic
Catering None
CPD hours6:00
CostNo charge
Aims
  • To highlight and practise key communication skills in a simulated setting following a patient's journey.
Objectives
  • To work in small groups with an actor and facilitator to simulate and reflect on a difficult real life clinical scenarios
  • To practise using specific communication skills to achieve a positive outcome
  • To give and receive focused and constructive feedback from colleagues
Learning outcomes
  • Being aware of key skills for clinical communication when interacting with patients and colleagues
  • To participate in a simulated consultation; to observe and give and receive feedback from colleagues
  • Consider how to deal with difficult scenarios effectively to achieve a positive outcome for both the patient and clinician
  • Being aware of professional boundaries and guidelines when a patient complains