Conflict in the Dental Workplace (NW211209B)

AvailabilityCourse has taken place
SubjectLeadership Skills
DescriptionWith a focus on managing conflict with patients, this webinar aims to explore positive management of conflict within the dental workplace.
Additional information

Registration begins at 12:45

Microsoft Teams - 'How to' guides

  • Please find PDF documents at the top of this page to assist you in getting ready for and attending the meeting.
  • Please download the MS Teams app to your device in advance of the meeting where possible, to avoid any connection issues. You can download the app to your laptop by clicking here. To download the app on your phone or tablet visit your device’s app store.

Please be advised that you will be sent an email invite to the meeting no later than 7th December 2021

It is advised that where possible, you use a laptop/PC as this seems to alleviate potential issues.

* Please note this course is fully subsidised by Health Education England, if you fail to attend this session you will be charged a cancellation fee of £30.00

VenueMS Teams, Webinar  View details
Date & timeThursday 9 December 2021, 13:00 to 14:00
LecturerDr Janine Brooks  View details
Target audience

Recommended to all

Development outcomeB, C, D
Course styleWorkshop
Core topic Not a core topic
Catering None
CPD hours1:00
CostNo charge
Aims

To understand and explore conflict in the dental workplace

Objectives
  • Reflect upon how conflict arises 
  • Describe the underpinning factors that contribute to conflict
Learning outcomes

At the end of the session, participants will:

  • Have a greater appreciation of managing conflict positively
  • Be able to recognise and defuse hostile work environments