DFT Dento-Legal (NW20211126FSCLNWC)

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Peer Review SenariosScenarios and suggested reading list

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SubjectDFT Joint Programme
DescriptionA webinar plus scenario based workshop. The session has a risk management theme, applying fundamental dento-legal principles to challenging practice circumstances.
VenueMS Teams, Webinar  View details
Date & timeFriday 26 November 2021, 09:30 to 15:30
LecturerMr John Makin  View details
Target audience

Mandatory: Foundation Dentist

Development outcomeA, B, D
Course styleLecture
Core topic Not a core topic
Catering None
CPD hours5:00
CostNo charge
Aims

John will aim to highlight some of the key dento-legal risk areas generally and where current circumstances increase the risk of complaints or claims and will discuss appropriate risk management (preventive) strategies.

Objectives

Delegates will be better able to;

Risk manage situations that might lead to complaints or claims.

Recognise the importance of consent and record keeping.

Deal with complaints at a local level if they do arise.

Develop strategies to manage the risk of the escalation of complaints.

Recognise the value of a team approach to complaint management.

Learning outcomes

See objectives.