How to Manage Difficult People (NW170921A)

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SubjectClinical Communication
DescriptionOn this course you will discover that other people aren’t weird they’re just wired differently and need to be managed using a variety of approaches to get the best results and avoid unnecessary confrontation
VenueRoom 4, Whiston Education, Training & Conference Centre, Whiston - Merseyside  View details
Date & timeThursday 21 September 2017, 09:00 to 16:30
LecturerAnthony Asquith  View details
Target audience

Recommended to all

Development outcomeNo development outcome
Course styleLecture
Core topic Not a core topic
CateringRefreshments and Lunch
CPD hours6:00
Cost£30.00
Aims

Move away from the political back biting in your team and go toward the practice visions Work more effectively together and reduce stress Discover more ways to communicate with others and lead more productively

Objectives

Teach Personality Profiling to attendees for optimizing staff Performance and productivity

Learning outcomes

Increased profitability, productivity and added value to your business. Reduced risk of complaints so you can practice with confidence in your work. Sharpen your skills to influence and lead others productively. Avoid unnecessary time being wasted and staff turnover.