Practice Manager/Senior Nurses Forum- Conflict in the Dental Workplace (NW210721C)

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SubjectPractice Managers Forum
DescriptionThis course is for Practice Mangers in Greater Manchester. It will discuss how to deal with conflict in the workplace.
Additional information

The presentation will consider how conflict arises, ways to minimize and prevent conflict alongside strategies to manage conflict positively.

Registration begins at 12:45pm

If you are interested in attending this webinar please fill out this short questionnaire by clicking here or email Kim Goodwin - kim.goodwin@hee.nhs.uk

*Please note this course is fully subsidised by Health Education England, if you fail to attend this session you will be charged a cancellation fee of £30.

VenueMS Teams, Webinar  View details
Date & timeWednesday 21 July 2021, 13:00 to 14:00
LecturerDr Janine Brooks  View details
Target audience

Mandatory: Practice Manager, or Senior Dental Nurse

Development outcomeA, B, D
Course styleLecture
Core topic Not a core topic
Catering None
CPD hours1:00
CostNo charge
Aims

To understand and explore conflict in the dental workplace.

Objectives

Reflect upon how conflict arises. Describe the underpinning factors that contribute to conflict.

Learning outcomes

At the end of the session, participants will have a greater appreciation of managing conflict positively. Be able to recognise and defuse hostile work environments.