Practice Manager/Senior Nurses Forum- Conflict in the Dental Workplace (NW210721C)
Availability | Course has taken place | ||
Documents |
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Subject | Practice Managers Forum | ||
Description | This course is for Practice Mangers in Greater Manchester. It will discuss how to deal with conflict in the workplace. | ||
Additional information | The presentation will consider how conflict arises, ways to minimize and prevent conflict alongside strategies to manage conflict positively. Registration begins at 12:45pm If you are interested in attending this webinar please fill out this short questionnaire by clicking here or email Kim Goodwin - kim.goodwin@hee.nhs.uk *Please note this course is fully subsidised by Health Education England, if you fail to attend this session you will be charged a cancellation fee of £30. | ||
Venue | MS Teams, Webinar ![]() | ||
Date & time | Wednesday 21 July 2021, 13:00 to 14:00 | ||
Lecturer | Dr Janine Brooks ![]() | ||
Target audience | Mandatory: Practice Manager, or Senior Dental Nurse | ||
Development outcome | A, B, D | ||
Course style | Lecture![]() | ||
Core topic | Not a core topic | ||
Catering | None | ||
CPD hours | 1:00 | ||
Cost | No charge | ||
Aims | To understand and explore conflict in the dental workplace. | ||
Objectives | Reflect upon how conflict arises. Describe the underpinning factors that contribute to conflict. | ||
Learning outcomes | At the end of the session, participants will have a greater appreciation of managing conflict positively. Be able to recognise and defuse hostile work environments. | ||