DFT Aintree - Complaint Handling (NW20161028FAA)

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DFT Aintree - Complaint Handling

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SubjectDFT Aintree Programme
DescriptionMake delegates aware of complaints procedure requirements by regulatory bodies
VenueRoom 1.08, Aintree - The Clinical Sciences Centre, Liverpool - Merseyside  View details
Date & timeFriday 28 October 2016, 09:30 to 12:30
LecturerHelen Clint  View details
Target audience

Mandatory: Foundation Dentist

Development outcomeNo development outcome
Course styleLecture
Core topic Not a core topic
Catering None
CPD hours3:00
CostNo charge
Aims

To update delegates on latest requirements on complaints handling

Objectives

Provide delegates with information to ensure that they are compliant with requirements from regulatory bodies

Learning outcomes

Provide delegates with confidence to deal effectively with complaints