DFT North Manchester and Wythenshawe - Communications Day (NW161021FNWN)

AvailabilityCourse has taken place
Documents
FP84 Form- Communications Day

Need help viewing PDF documents?

SubjectDFT Joint Programme
DescriptionDealing with difficult situations.
Additional information

A Clinical Communication Course for Foundation Dentist.

VenueERC, LT2, SR6 AND SR7, Wythenshawe Hospital Education & Resource Centre, Manchester - Greater Manchester  View details
Date & timeFriday 21 October 2016, 09:30 to 16:30
LecturerMr Byron McGuinness  View details
Target audience

Mandatory: Foundation Dentist

Development outcomeNo development outcome
Course styleLecture
Core topicGDC Recommended Topic
Catering None
CPD hours6:00
CostNo charge
Aims

To highlight and practice key communication skills in a simulated setting following a patient's journey.

Objectives
  • To work in small groups with an actor and facilitator to simulate and reflect on a difficult real life clinical scenarios.
  • To practice using specific communication skills to achieve a positive outcome.
  • To give and receive focused and constructive feedback from colleagues
Learning outcomes
  • Be aware of key skills for clinical communication when interacting with Patients and Colleagues.
  • To participate in a simulated consultation; to observe and give and receive feedback from colleagues.
  • Consider how to deal with difficult scenarios effectively to achieve a positive outcome for both the patient and the clinician.
  • Be aware of professional bounderies and guidelines when a patient complains.