DFT Wythenshawe - Complaints (Committee Room) (NW140925FWM)

AvailabilityCourse has taken place
SubjectComplaints
DescriptionLaw and Ethics – an update Complaints – don’t be frightened!
VenueWythenshawe Hospital Education & Resource Centre, Manchester - Greater Manchester  View details
Date & timeThursday 25 September 2014, 09:00 to 12:30
LecturerMr Brian Edlin  View details
Target audience

Mandatory: Dental Foundation Trainee

Development outcomeNo development outcome
Course styleLecture
Core topicGDC Recommended Topic
Catering None
CPD hours3:00
CostNo charge
Aims

An insight into the legal aspects you may come across as a Dental Pract

Objectives
  • To update delegates on current aspects of the law and GDC Guidance, which they are likely to face during FD
  • To understand why some patients complain, why some don’t and why some dentists get lots of them!

Leaning Outcomes

  • To understand their legal and ethical obligations in practice and how to avoid the potholes!
  • Understanding why patients complain and how to manage them effectively