The Essentials of Human Behaviour in Dentistry (SW17-3-17-4)
Availability | Course has taken place | ||||||
Documents |
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Subject | Communication skills | ||||||
Description | One of the biggest sources of stress we face on a daily basis as part of a dental team, is from the attitudes and behaviours of other staff and patients. This workshop will help to enhance people skills using DISC personality profiling techniques to enlighten communication with others. | ||||||
Additional information | Anthony Asquith Dip Hyp Psych UK looks at communication and leadership working especially through different personality types and how this affects understanding of communication skills. He has been providing courses for dentists for the last 12 years and written in many dental publications on this subject. | ||||||
Venue | Sandy Park Conference Centre, Exeter - Devon N & E View details | ||||||
Date & time | Friday 17 March 2017, 09:15 to 16:15 | ||||||
Lecturer | Mr Anthony Asquith View details | ||||||
Target audience | Mandatory: Dental nurse (£45.00pp discount), or Hygienist (£45.00pp discount), or Manager (£45.00pp discount), or Receptionist (£45.00pp discount), or Therapist (£45.00pp discount), or Dentist | ||||||
Development outcome | No development outcome | ||||||
Course style | Interactive Workshop | ||||||
Catering | Meal | ||||||
Core topic | Not a core topic | ||||||
CPD hours | 6:00 | ||||||
Cost | £90.00 (subject to discounts, see Target audience above) | ||||||
Aims | D.I.S.C Personality profiling is a fantastic way of understanding the way you and others work. You'll appreciate why other people's behaviours, comments and attitudes leave you dumbfounded and how you can begin to adjust and adapt to communicate for a change | ||||||
Objectives | 1.People skills will be enhanced to generate increased profitability, productivity and added value to your business. 2.Doing this course will result in a reduced risk of complaints so you can practice with confidence in your work 3.Sharpen your skills to influence others productively and avoid unnecessary time being wasted | ||||||
Learning outcomes | Move away from the political back biting and go toward the practice visions Work more effectively together and reduce stress Discover more ways to communicate with others | ||||||